Privacy policy
This notice explains which personal data Wanderhood processes, why and for how long, under Regulation (EU) 2016/679 (the “GDPR”). The short version: the site uses no cookies, does not track your visits and does not ask you for any data. We only process what you send us when you write to us or buy something.
1. Data controller
- Federico Savarese
- Address: to be completed
- VAT number: to be completed
- Email: ciao@wanderhood.army
2. What data we process and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Technical browsing data (IP address, browser, page visited, date and time) automatically recorded in server logs | Running the site and protecting it from abuse | Legitimate interest (Art. 6(1)(f)) | For the period set by the website hosting provider, normally no more than 30 days |
| Name, email, phone number and the content of messages you send us by email or WhatsApp | Answering your questions and giving you information about itineraries and trips | Your request / pre-contractual steps (Art. 6(1)(b)) | As long as needed to reply, at most 12 months from the last contact |
| Name, email and transaction data (amount, date, order number) when you buy an itinerary | Sending you the PDF, handling refunds and meeting tax obligations | Contract (Art. 6(1)(b)) and legal obligation (Art. 6(1)(c)) | 10 years, as required by Italian tax law |
We do not use your data for profiling, advertising or newsletters without your specific consent, and we never sell it.
3. WhatsApp community
Only Wanderhood posts in the “Wanderhood” WhatsApp community. If you join, your number and profile name are visible to the admins and, depending on WhatsApp's settings, to other members. In the group for each departure they are visible to the other participants. The service is provided by WhatsApp Ireland Limited, which processes data as an independent controller under its own privacy policy. You can leave the community and the groups at any time. We collect no other data for the departures.
4. Who we share data with
- the website hosting provider, which hosts the site, as a data processor (Art. 28).
- Lemon Squeezy, LLC, which runs the checkout and sells the PDF as reseller (merchant of record), as an independent controller under its own privacy policy. Card details stay with Lemon Squeezy and its payment processors: we only receive your name, email, country and order details.
- Revolut or PayPal, only if you choose to pay with a method agreed on WhatsApp, as independent controllers.
- Our accountant and public authorities, when required by law.
5. Transfers outside the European Union
Some providers (for example WhatsApp, Lemon Squeezy or the hosting service) may transfer data to the United States. In those cases the transfer relies on the EU-US Data Privacy Framework or on the standard contractual clauses approved by the European Commission.
6. External links and content
The site links to WhatsApp, Instagram and Lemon Squeezy. Until you open one of those links, the site sends nothing to these services: fonts, images and scripts are all hosted on our own server. Once you open a link, the privacy policy of that service applies.
7. Your rights
You can ask us at any time to access, correct or delete your data, restrict or object to its processing, or receive it in a portable format (Arts. 15–22 GDPR), and withdraw any consent you have given. Write to ciao@wanderhood.army: we reply within 30 days. You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali, or with the authority in your country.
8. Minors
Purchases and departures are for adults only. We do not knowingly collect data from children under 14.
9. Cookies
The site uses no cookies: see the cookie policy for details.
10. Changes
If we change the way we process data, we will update this page and the date at the top.