Terms and conditions

Last updated: 15 November 2026

These terms govern the use of wanderhood.army, the purchase of PDF itineraries and membership of the community. By buying an itinerary you confirm you have read and accepted them. In case of discrepancy, the Italian version prevails.

1. Who we are

2. PDF itineraries

What you buy

A PDF file containing a travel itinerary, as described on each destination's page. It is digital content: nothing is sent by post.

Prices and payment

Prices are in euros and include any applicable taxes. Online payment is handled by Lemon Squeezy, which sells the PDF as an authorised reseller (merchant of record): it collects the payment, applies your country's VAT and sends you the receipt. You can pay by card, PayPal, Apple Pay or the other methods shown at checkout. We never see or store your card details.

If you'd rather use another payment method, message us on WhatsApp from the link on the itinerary page and we'll arrange it together.

Delivery

With online payment you download the PDF straight away from the confirmation page, and you also get an email with the download link. If you pay with another method agreed with us, you receive the PDF within 24 hours of payment. If you can't find the email, check your spam folder and then write to us.

Permitted use

The PDF is for personal use: you may print it and share it with the people travelling with you. You may not resell it, publish it online or distribute it. Texts and content are protected by copyright.

3. Right of withdrawal and refunds

For digital content, EU and Italian consumer law provide an exception to the 14-day right of withdrawal: if you ask to receive the PDF straight away and confirm you understand that you thereby lose the right of withdrawal, you can no longer withdraw once it has been sent (Italian Consumer Code, Legislative Decree 206/2005, art. 59(1)(o)). Before payment we ask you to confirm this with a dedicated checkbox.

We will still refund you in full if:

  • you don't receive the PDF within 72 hours of payment and we can't send it to you;
  • the file is damaged or different from what was described and we don't replace it within 7 days;
  • you were charged twice for the same purchase.

To request a refund, write to ciao@wanderhood.army within 14 days of purchase, giving the date and the email used for payment. The refund is made with the same payment method within 14 days of approval.

4. Information in the itineraries

The itineraries describe trips made in person and are up to date as of the date shown in the file. Prices, timetables, entry rules and local conditions change: before leaving, check visas, documents and safety advice from your government. The itineraries are advice, not a travel service: you decide how to use them and you book flights, accommodation and activities yourself. To the extent permitted by law, we are not liable for damage arising from information that changed after publication.

5. Departures

Wanderhood is not a travel agency, a tour operator or a tour guide, and does not organise, sell or act as an intermediary for trips, package travel or travel services (flights, accommodation, transport, excursions).

“Departures” are trips that the founder of Wanderhood takes in person, with the destination and dates already set. If you choose to travel on the same dates:

  • you book and pay for flights, accommodation, transport and activities yourself, directly with the providers, and you are solely responsible for them;
  • you can get free advice on flights, accommodation and transport, but you always choose and book yourself;
  • you can join a WhatsApp chat with the people travelling on the same dates;
  • you are free to change or drop the plan at any time.

Travelling together is a free choice between independent travellers, at no cost and with no services, transport or guided activities included. You take part at your own risk and, to the extent permitted by law, Wanderhood is not liable for what happens during the trip. The plan is indicative and may change.

Wanderhood does not collect money on behalf of participants or for third-party services. Any arrangements between travellers (for example sharing a car) concern only them.

We recommend travel insurance covering medical expenses, luggage and cancellation.

6. The WhatsApp community

The community is a free announcement channel: only Wanderhood posts in it. The activities and day trips suggested there, nearby or in the city, are free, informal chances to meet up: everyone takes part by their own means and at their own risk. In the groups for each departure, please respect the other participants, don't send spam or advertising and don't sell services without permission. Admins may remove anyone who breaks these rules. Arrangements made between participants (for example sharing a car) concern only them.

7. Photographs and site content

The site's texts belong to Wanderhood. Photographs from Wikimedia Commons are used under the licences listed on the credits page.

8. Governing law and disputes

These terms are governed by Italian law. If you are a consumer, you keep the protection of the mandatory rules of your country of residence, and the courts of the place where you live have jurisdiction. Before taking legal action, write to us: we always try to find a solution.

9. Changes

We may update these terms. Purchases are governed by the version in force at the time of payment.

For personal data see the privacy policy.